Shipping Policy

At Cook Moments, we are committed to delivering your orders quickly, securely, and with full transparency. Please review our shipping details below.

Shipping Coverage

• Regions Covered: We currently ship within the United States only.

• Standard Shipping: Complimentary standard shipping on all U.S. orders.

• Expedited Shipping: Not available at this time.

Order Processing

• Processing Time: 1–3 business days (Monday–Friday).

• Cut-Off Time: Orders placed before 5:00 PM EST are processed the same day; orders after this time, weekends, or holidays will be processed the next business day.

Delivery Timeframe

• Estimated Delivery Window: 7–15 business days.

• Delivery times may vary depending on destination, carrier logistics, and factors outside our control (e.g., weather delays).

Tracking & Confirmation

Once your order is shipped, you will receive a confirmation email with tracking details so you can follow your package until delivery.

Restrictions

• We do not ship to P.O. Boxes, APO/FPO addresses, or international locations.

Lost, Delayed, or Undeliverable Packages

• If your order is delayed or does not arrive within the estimated timeframe, please contact us at support@cookmoments.store.

• If a package is returned as undeliverable due to an incorrect address or refusal, reshipping fees may apply.

Contact Us

For shipping-related inquiries, reach us at:
📍 13th Street, Charleston, South Carolina 29406, United States
📞 +1 (270)-426-2419
📧 support@cookmoments.store
🕘 Business Hours: Monday – Friday | 9:00 AM – 5:00 PM (EST)